📄 Privacy Policy
Introduction
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
Information We Collect
Personal details (name, email, phone number, shipping/billing address)
Payment details (processed securely via third-party providers)
Browsing behavior and preferences on our website
How We Use Your Information
To process and deliver your orders
To provide customer service and support
To send promotional emails (only with your consent)
To improve our website and services
Data Protection
We implement strict security measures to protect your information. We never sell, rent, or trade your personal data.
Cookies
Our site uses cookies to enhance user experience. You may disable cookies in your browser at any time.
📦 Shipping Policy
Processing Time
Standard orders: 3–7 business days after payment confirmation.
Customized products: additional production time may be required.
Shipping Costs
Product prices shown on our website do not include shipping fees.
Shipping costs are calculated separately based on product weight, size, and delivery destination.
For customized products, shipping fees must be confirmed and agreed with our sales team before order confirmation.
Shipping Time
Standard International Shipping: 7–25 business days
Express Shipping (DHL, FedEx, UPS, TNT): 3–10 business days
Delivery times vary depending on customs and local logistics.
Order Tracking
A tracking number will be provided by email once your order is shipped.
Customs Duties & Taxes
Buyers are responsible for all import duties, taxes, and customs fees. Please check your local customs office before purchasing.
🔄 Return & Refund Policy
Returns
Returns are accepted within 7–15 days after delivery.
Products must be unused, in original condition, and in original packaging.
Customized or special-order products are non-returnable.
Refunds
Once we receive and inspect your returned item, we will notify you.
Approved refunds will be processed within 7–14 business days to your original payment method.
Exchanges
We replace items only if they are defective or damaged upon arrival.
Return Shipping
Buyers are responsible for return shipping costs unless the product is defective or incorrect.
📑 Terms of Service
1. Use of Website
By using our website, you agree not to engage in fraudulent or unlawful activities.
2. Product Information
We strive to provide accurate product descriptions. However, slight variations in color, size, or features may occur.
3. Pricing & Payment
All prices are listed in USD (or as displayed on the website).
Product prices exclude shipping fees.
We reserve the right to update prices at any time.
4. Intellectual Property
All website content, including images, logos, and text, is the property of our company. Unauthorized use is prohibited.
5. Limitation of Liability
We are not responsible for delays caused by customs, shipping carriers, or unforeseen circumstances beyond our control.